About
How we work
The systems we build are only as good as the problems they solve. For a system to truly transform the way your business works, it needs to suit your specific products, processes and preferences.
That’s why build bespoke, including only the functionality that makes sense to the way you run your business.
Before we begin to build, our UK-based team spends time with you and your team, on your site. We’ll observe and ask questions to understand the pain points and opportunities for improvement.
Next, we’ll map out improved processes and design a system that works hand in hand to improve your performance and efficiency. When you’re happy, our team develop the plans into a system to save you time, money and risk.
Once built, we provide ongoing support with a dedicated contact in the Vensis team.
Who we are
At Vensis, we’ve been helping clients to improve their performance since 2002. In that time, our team of developers and designers have delivered several hundred projects – and counting – for well over 100 clients across the UK, in industries including manufacturing, retail, professional services, and food production.
Our development team act as your account managers, so the person you’ll meet and speak to as your key contact is the one who leads the build of your system and knows it inside-out.
Our 100% UK-based team brings together a unique blend of expertise, including experienced developers who have built business critical systems for organisations and consumer facing solutions. Alongside our development specialists, we have skilled data analysts and operational improvement experts, ensuring we can deliver practical solutions that drive real results for your business.
Partnership Approach
We work as your long-term partner, with a team ready to answer your questions and adapt your systems as your business evolves and grows. Regular calls and site visits give you the opportunity to introduce your new challenges and opportunities and raise any operational issues. As we understand your ways of working, we can then design additions or amends that will ensure your systems continue to support the way you work.
FAQs
Why should I consider a bespoke system?
If you can find a pre-built solution that will provide what you need, you should seriously consider using it. However, we find a lot of businesses struggle with this due to their unique data processing and user requirements.
We also find that, while a product appears as pre-built, it often requires substantial configuration, which, alongside the licence fees, means a bespoke build can be the better route.
I’m concerned my team will struggle to accept a new system.
We find teams are less likely to adopt systems when it is given to them as a finished product, and more likely to use those built with their input. Explaining the requirements, talking through concerns, then working on a design together creates ownership and buy in.
The design phase often uncovers many additional potential features and benefit, which we can then develop.
I don't know what it is possible for system to do. Can you help?
Can you support my existing systems?
It depends on the system. Please get in touch with the team to discuss.
We have several systems that need to stay in use. Can you integrate them?
Depending on the existing systems, yes. We have experience in integrating with a broad variety of systems, from ERP to CAD packages, scales to machinery.
What platforms do you use?
How long does it take to build a system?
This depends on the complexity and size of the system we’re building. Contact the team to and they can advise you, based on similar projects they’ve completed.
Do you work to a fixed price?
We find that, as a system takes shape, clients sometimes want to make adjustments to the specification, as they can now see the system’s capabilites. We will provide a guide price based on similar systems we’ve built, and track progress against the functionality set out in the design phase. This provides the functions you need with cost visibility that ultimately improves the success of the system we create.
Will you train my team on the system?
We involve the right members of your team in design, build, and during testing, so they know it inside out. We find this approach dramatically improves system adoption and, once the system is fully operational, we rarely receive questions about how it works.. We can provide ‘how to’ documents, or support your team to develop their own documents.
What if my requirements change?
We understand few teams have the head space or ability to design a fully functioning system on paper before development starts. Instead, we build in stages, with input and testing from your team throughout.
Do you provide ongoing support?
Yes. We deliver this in a number of ways depending on system complexity and the ongoing changes you want to make. We are happy to discuss your requirements and advise on the level of support we could offer.
Do you have prebuilt solutions we could buy?
Not right now. We are refreshing our offering and reviewing which systems would be most useful to offer pre-built.
Do you have client testimonials?
Yes. We can provide these and, subject to client agreement, introduce you to speak to our clients directly.
Contact Us
We would love to speak with you.
Feel free to reach out using the below details.